Essential Restorative Massage rewards loyal clients. Receiving regular massages reduces stress, reduces or eliminates pain, restores muscular health, helps to prevent muscular injuries and assists with postural issues. Why not join our loyalty rewards program or be rewarded when you refer a friend? 


Loyalty Rewards Program

Clients automatically receive the benefits of this program based on how often they visit. This is valid for massages at the Kenmore Clinic only, not mobile massages.

If you have 5 massages with Essential Restorative Massage within a 3 month period, you may receive an extra 15 minutes free on the fifth massage.*  

3267.jpg

To qualify for this reward you would need to have a massage at least once every 3 weeks.

For the fifth visit most people choose to receive a 75 minute massage for the price of 1 hour

E.g. If you have your first massage on 17 January, you would have until 17 April to be up to your fifth massage and claim your reward. Then the next reward start date will begin on your sixth visit and so on. The more often you come, the more often you are rewarded. 


Refer a Friend - and you are both rewarded!

lauren-richmond-790078-unsplash.jpg

Refer a friend/family member and they will receive an extra 15 minutes free for their first massage and you receive an extra 15 minutes free for your next massage**

**Conditions apply:

  • This offer is valid for mobile massages as well. However if your friend would like a mobile massage they must live in an area that I service.

  • For you to receive your reward, your friend will need to have had their massage already and paid, advised that you referred them and you will need to have your next massage within 2 months of when your friend had their massage.

  • If you are due for an extra 15 minutes free from the loyalty rewards program above and qualify for the refer a friend reward at the same time, then you can choose to have an extra 15 minutes free on your next two massages or an extra 30 minutes free on your next massage - as long as the rewards are claimed within the timeframes listed above.


Cancellation Policy

  1. Generally, it is expected you will give at least 48 hours notice when you need to change an appointment. This is because your appointment time has been reserved for you, and it can be difficult to fill a spot with little notice.

  2. If less than 24 hours notice is given with no medical issue/extenuating circumstances, 50% of the treatment fee will apply and if you had qualified for a reward this may be lost.

  3. If you are sick then please call, giving as much notice as possible, so that your appointment can be rescheduled with no penalty, however you still need to meet the timeframes given above to qualify for a reward.

  4. No show - when you don't show up and you haven't cancelled your appointment, or cancel last minute - the full fee applies.